Luis Muñoz Marín International Airport Arrivals (SJU)

Flight Arrivals at Luis Muñoz Marín International Airport

Upon arrival at Luis Muñoz Marín International Airport (SJU), please make sure to retrieve your luggage and other belongings at the designated Baggage Claim area.

In the case of missing baggage, passengers may approach the Information Desk located throughout the airport complex.

You can also leave a message with your full name, email, phone number, and a brief description of the lost item(s).

Airport Lost and Found Phone: +1 787-253-5637.

Note: The airport will keep all items for 90 days. After said period, the property will be deemed abandoned.

Wi-Fi at Luis Muñoz Marín International Airport

The airport provides free high-speed wireless Internet service for Wi-Fi-capable devices such as laptops, tablets, and mobile phones.

Transfer Services at Luis Muñoz Marín International Airport

Ground transportation facilities from Luis Muñoz Marín International Airport include rental cars, taxis, rideshares, shuttles, and public buses.

The nearest ferry service is 12 kilometers away at the old Catana Ferry Terminal in San Juan Pier 2.

Rental Car Services at Luis Muñoz Marín International Airport

Several car rental companies provide transportation services at Luis Muñoz Marín International Airport. When you arrive, claim your luggage, and proceed to the car rental counters near the Baggage Claim area. See and compare all rental car companies at San Juan Airport.

Ride Shares at Luis Muñoz Marín International Airport

Meet your driver at the Ground Transportation Center of the airport.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Taxis at Luis Muñoz Marín International Airport

Upon arrival at the airport, proceed to the taxi waiting area outside of the terminal. One-way fare to downtown is about $20.00. If you need to travel outside the city area, please consult your driver for rates.

Passengers are advised to follow standard operations when negotiating with taxi drivers. It is customary to give the driver a tip (15-20% of the fare) for good service. More about taxis at San Juan Airport.

Ferries at Luis Muñoz Marín International Airport

The nearest ferry port from San Juan Airport is 12 kilometers away at Catana Ferry Terminal in San Juan Pier No. 2. To get there, you can hire a taxi for $20.00 or take a bus for $1.50.

Buses at Luis Muñoz Marín International Airport

Public buses pick passengers at the Ground Transportation Center of Terminals A & D.

The fare to downtown is $1.50. Look for the sign "Parada" at the airport terminal grounds for your bus. More about bus services to and from San Juan Airport.

Hotel Shuttle Services at Luis Muñoz Marín International Airport

Many hotels in San Juan provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation. Shuttles pick up passengers at the Ground Transportation Center.

Parking at Luis Muñoz Marín International Airport

The airport provides comfortable parking spaces 24/7 such as Multi-Level Main Parking, Long-Term Parking, Cell Phone Waiting Lot, and Handicapped Parking/Accessible Parking. The parking areas are accessible from all points at the terminal. More about short and long term parking at San Juan Airport.

Other Services at Luis Muñoz Marín International Airport

Wi-Fi at Luis Muñoz Marín International Airport

Luis Muñoz Marín International Airport offers free Wi-Fi throughout the airport.

ATMs at Luis Muñoz Marín International Airport

There are ATMs at all terminals in this facility. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are traveling internationally.

Currency Exchange at Luis Muñoz Marín International Airport

For currency exchange, you can go to the Banco Popular branch located in Santurce. For directions and additional information on the branch, please call +1 787-723-7210.

Nursing Stations at Luis Muñoz Marín International Airport

The Mother’s Nursing Lounge is a clean, quiet, and carpeted room with comfortable seating and a changing table. They are located in Terminal D, ticketing level, and Terminal B, 2nd level.

Restrooms at Luis Muñoz Marín International Airport

Accessible restrooms and regular restrooms are situated throughout SJU.

Food and Beverages at Luis Muñoz Marín International Airport

There are food and beverages shops throughout the airport terminals.

Shopping at Luis Muñoz Marín International Airport

The airport has many shopping options to choose from.

Smoking at Luis Muñoz Marín International Airport

Please follow smoking regulations. Smoking is not permitted inside the Airport.

Lost and Found Section at Luis Muñoz Marín International Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at +1 787-253-5637.

You can also complete the Lost and Found process at any Information Center located in Terminal B from 6:00 AM – 9:30 PM.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of 90 days. After said period, the property will be deemed abandoned. Please talk to the airport representative at the counter.

Information Center at Luis Muñoz Marín International Airport

The main Information Center is in Terminal B near the ticket desks. A tourist information office is located in Terminal C, while the Traveler’s Aid Desk is on the first level of Terminal E.

Services include paging, including visual paging for the hearing impaired, language assistance, information, and passenger guidance.

Pet Relief at Luis Muñoz Marín International Airport

The Service Animal Relief Area is open 24/7 in Terminal B, close to the boarding gate B-2. The area has artificial turf, wheelchair accessible sink, a soap dispenser, and paper to wash your hands.

Baggage Claim at Luis Muñoz Marín International Airport

Please retrieve your luggage at your designated Baggage Claim area. Carts are available to assist passengers with any luggage or special needs.

In the case of missing items, contact your respective airline or their airline ticket counter. Passengers can also inquire from the Information Center for further assistance.

Airport Lost and Found Phone: +1 787-253-5637.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Luis Muñoz Marín International Airport

This airport is fully accessible to passengers with special needs, and wheelchairs may be taken to the gate and aircraft door.

Travelers with disabilities or medical needs who have questions about the policies or procedures at security checkpoints can call +1 787-253-2329 for assistance.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.